I have been very interested lately in articles, studies, etc., about Virtual Teams scattered in different locations throughout the world and their interaction. Primarily because I’m in one Global Virtual Team since several years ago working on the development and support of IBM Lotus Domino for System i (including QuickPlace, Quickr, Sametime, Domino Document Manager, etc.).
Recently I found the link to this white paper titled New Methods for Studying Global Virtual Teams: Towards a Multi-Faceted Approach where one of the different findings, not surprisingly, was that of trust. This same issue of trust is something that we know happens also between people in a team working in the same place.
Communication and collaboration tools are critical to the success of a project, and thus every member of a team needs to be educated so that he or she can make effective use of the tool at hand.
I don’t remember where I found the link, but anyways I wanted to share it here.